9 Best Physical Therapy Billing Software in 2023

As every medical practice owner knows, healthcare is a business. And, to keep business running smoothly, equipment needs to be updated, practitioners must be paid well, and facilities must be maintained. However, all of these things aren’t possible if both parties face challenges with the billing and payment process. That’s why it’s essential that owners or practitioners streamline these processes. 

How? By using medical billing software, of course!

If this is the first time you’ve been advised to take advantage of software designed to automate billing and payment tasks, don’t worry. Choosing the right medical billing software for your physical therapy practice is easier than you might think. 

To help you out with the first step, we recommend that you read through our article containing:

• A guide on what you should look for in billing software for physical therapy 
• A list of the 9 Best Physical Therapy Billing Software in 2023. 

Hopefully, the pieces of information you gather will help you find the medical billing software that’ll meet your wants and needs.

What Should You Look for in Billing Software for Physical Therapy?

Before we proceed with the list of the best billing software for your physical therapy practice, it’s best that you know the features you may need. That way, you can identify which software can solve your current problems and streamline your billing process. 

Do note that each software has its own specialties and priorities. So, we recommend you do further research and ask for a demo or a free trial. 

Intuitive

The billing process can be time-consuming, especially if made worse by medical billing software that’s not user-friendly. The right software will make navigating the dashboard easy without having to read a manual or undergo hours of training to understand the user interface. It’s important to consider this because, at some point, you want to make it easy and effortless for current users to teach newly-hired staff. 

Scheduling

Scheduling appointments is a feature related to the billing process because it will be the basis of who you will send the invoice to, the content of the invoice, etc. Your chosen software must be able to either automate appointment scheduling or make it quick and easy for you to do. 

Patient Portal

Aside from scheduling, your software must also have a patient portal. This saves time that would have otherwise been spent filling out intake forms with billing and insurance information. 

Invoice Creation and Reminders

Your chosen software must be able to give you the means and tools to generate invoices and receipts in minutes. Aside from that, it’ll be a huge plus if the software can also provide practitioners with the option to set up automated invoice reminders. By streamlining this process, practitioners can save both time and effort. 

Medical Coding Automation

Manually entering medical codes leaves room for mistakes. However, it can be reduced with the help of software that automates coding, especially ICD codes usually used on insurance bills. Aside from making the process more efficient, automation also minimizes the possibility of the claim being denied, rebilled, or resubmitted. 

Storage and Reporting

The software you choose must be able to store invoices for documentation and future reference if needed. In addition, practitioners will benefit from software that can analyze and produce reports based on the billing history. That way, they can address pain points that prevent a patient from paying on time. 

Security

Billing software will carry sensitive information such as insurance and credit card details. So, you have to ensure that it has security measures in place. Don't forget to check if your software comes with an encryption system and, more importantly, if it ishealthcare compliance softwareor GDPR-compliant. 

Customer Service

Though this is not a feature of the software itself, it's crucial that the company behind the software offers stellar customer service. That way, should the practitioner encounter problems with any step in the billing process or even with the software itself, it can be addressed immediately. 

Pricing

Like other software and apps, free is always best. However, in relation to medical billing software, practitioners should review the plan and how much the processing fee is per transaction. The best-case scenario is that you get a budget-friendly plan and a low processing fee. 

Reviews and Ratings

If you still can’t decide which app you should use, checking the practitioners’ reviews and ratings who have used the software can give you a rough idea of its practicality.

Additional Features

Aside from the ones mentioned above, having these additional features can help better streamline the billing process:

• Online payment
• A tracking to processing workflow you can set up
• Insurance eligibility checking

If a software offers one or more of the features mentioned above, you may want to consider giving them a shot. 

Now that you have knowledge of what to look for in billing software for your physical therapy practice, let’s move on to the list of the 9 Best Physical Therapy Billing Software Available in 2023. 

The 9 Best Physical Therapy Billing Software Available in 2023

1. Carepatron

Carepatron is an all-in-one, HIPAA-compliant software for healthcare professionals such as therapists, designed to streamline processes such as billing and payment. Aside from those, Carepatron also offers free, downloadable resources and other features such as teleconsulting, scheduling, and more. 

Carepatron’s Best Features

• Has a patient portal for patient registration
• Appointment scheduling and payment can be done simultaneously
• Has medical coding
• Can produce invoices in seconds and set up automated invoice reminders
• HIPAA-compliant and comes with an encryption system

Carepatron’s Limitations

• Limited reporting capabilities
• Limited data storage for the starter plan
• The mobile app offers only some of the features available on desktop

Carepatron’s Pricing

• Starter:$0/user/month
• Professional:$15/user/month
• Organisation:$29/user/month

Carepatron’s Reviews

• Capterra: 4.5 stars (69 reviews)
• G2: No review available

2. WebPT

WebPT is a practice management software designed specifically for rehab therapy businesses and practitioners. Aside from offering services relevant to billing, such as revenue cycle management (RCM), electronic benefit verification (eBV), and automated scheduling, it also allows practitioners to create notes, home exercise programs, digital intake forms, and more. 

WebPT’s Best Features

• Connects documentation, scheduling, and billing workflows
• Has CPT code validation
• The scheduler automatically displays a patient’s balance 
• HIPPA-compliant and comes with an encryption system

WebPT’s Limitations

• No mobile application for Android Users
• Mostly suitable for outpatient rehab practices
• Limited integration capabilities 
• Integration has an additional cost

WebPT’s Pricing

• Lite: $3/day/provider (with unlimited clerical users)
• Standard: $6/day/provider (with unlimited clerical users)
• Enterprise: Custom pricing

WebPT’s Reviews

• Capterra: 4.4 stars (427 reviews)
• G2: 4.5 stars (153 reviews)

3. Simple Practice

Designed specifically for mental health practitioners, SimplePractice is a software that offers features that aid in billing, such as paperless payments, claim filing, and automated scheduling. Other features included in their software are a client portal, telehealth capabilities, and documentation. 

SimplePractice’s Best Features

• Integrated credit card processing
• Can make payments straight from the client portal
• Can produce digital invoices and statements quickly
• Produces insights related to billing and payment history
• HIPAA-compliant

SimplePractice’s Limitations

• No free plan available
• Can be expensive for group plans
• Users report concerns with regard to data privacy and customer service

Simple Practice’s Pricing

• Solo Starter: $29/month
• Solo Essential: $69/month
• Solo Plus: $99/month
• Group Plus: $158/month (2 clinicians)

SimplePractice’s Reviews

• Capterra: 4.6 stars (2602 reviews)
• 3.9 stars (87 reviews)

4. Kareo

Kareo is a tebra company with four modules namely: Clinical, Billing, Managed Billing, and Engage. Kareo Billing and Kareo Medical billing offers features such as a centralized A/R management system, scheduling, charge capturing, and more. 

Kareo’s Best Features

• Provides billing analytics
• Has end-to-end claim tracking
• Can track claims
• Has web and mobile applications
• HIPAA-compliant and comes with an encryption system

Kareo’s Limitations

• No free trial available
• No free version available
• Users report concerns with customer service

Kareo’s Pricing

• Prices start at $87.50/provider/month

Kareo’s Reviews

• Capterra: 3.9 stars (1250 reviews)
• G2: 4 stars (140 reviews)

5. NextGen Office

NextGen Office is a company that offers a variety of services to aid medical practitioners with their practice. Aside from medical billing services, they also have managed cloud services, professional services, documentation management, and more. 

NextGen Office’s Best Features

• Available app on mobile devices
• Provides analytic dashboards and reports
• Has tools to track and follow up on appeals and resubmissions
• HIPAA-compliant and comes with an encryption system

NextGen Office’s Limitations

• No free plan available
• Users report a steep learning curve
• Users report that certain features may need technical support

NextGen Office’s Pricing

• Must ask NextGen Office for pricing information

NextGen Office’s Reviews

• Capterra: 4 stars (1250 reviews)
• G2: No review available

6. athenaOne

athenaOne is an EHR system that doesn’t only aid practitioners with billing through its revenue cycle management system, but it also keeps clinical records for patients and provides features to make engaging with patients easy and effortless. 

athenaOne’s Best Features

• Can inform practitioners of a patient’s eligibility issues before the appointment
• Can transfer authorization work to specialists from the company
• Has medical coding
• Has mobile applications
• HIPAA-compliant and has an encryption system

athenaOne’s Limitations

• No free plan available
• No free trial upon sign-up
• Users report that it can be expensive

athenaOne’s Pricing

• Free demo on request

athenaOne’s Reviews

• Capterra: 3.7 stars (764 reviews)
• G2: 3.5 stars (97 reviews)

7. drchrono

An EHR platform designed for a variety of medical practitioners, drchrono offers features that don’t only help practitioners with billing but also with customizing clinical notes, managing patients, scheduling appointments, and more.

drchrono’s Best Features

• Has medical codes
• Can check insurance eligibility real-time or before an appointment
• Can automate daily claim submissions
• Provides analysis and reports on denials
• HIPAA-compliant and a secure encryption system

drchrono’s Limitations

• No free plan
• Users report challenges with contacting customer serve
• Users report frequent shutdown and downtime 

drchrono’s Pricing

• Practitioners must ask for a quotation

drchrono’s Reviews

• Capterra: 4 stars (468 reviews)
• G2: 3.6 stars (37 reviews)

8. RXNT

RXNT is a cloud-based healthcare software company founded in 1999 and has been providing services and features such as practice management, electronic health records, and electronic prescribing to medical practitioners in the US. 

RXNT’s Best Features

• Can produce customizable reports
• Has denial management
• Can check eligibility in real-time
• Has a central billing office functionality
• Is HIPAA-compliant

RXNT’s Limitations

• No free plan
• Users report concerns with customer service
• Some users have concerns about the clunky interface

RXNT’s Pricing

• Full Suite: $170/month (per provider)
• EHR Bundle: $100/month (per provider)
• PM Bundle: $75/month (per provider)
• E-Prescribing: $650/year (per provider)

RXNT’s Reviews

• Capterra: 4.3 stars (378 reviews)
• G2: 4.3 stars (32 reviews)

9. Heno

Heno is a practice management platform that offers solutions to streamline the billing process but also to store medical records, automate scheduling, produce reports, and more to all practitioners.

Heno’s Best Features

• Allows practitioners to mass approve and mass rebill
• Provides reports on finances
• Has SSO capabilities
• Provides detailed notes on payment and refunds
• HIPAA-compliant and has an encryption system

Heno’s Limitations

• No free plan
• No apps available on mobile devices
• Users report a steep learning curve

Heno’s Pricing

• Start-up: $99/month/clinic (unlimited providers + $5/visit)
• Growth: $149/provider/month
• Established: $225/provider/month
• Unlimited: $299/provider/month
• RCM: Request a quote

Henos’ Reviews

• Capterra: 4.4 stars (26 reviews)
• G2: 4.3 stars (2 reviews)

Carepatron Physical Therapy Billing Software helps save you 2 hours every day

Though the best approach to choosing software is “to each their own”, out of all the physical therapy billing software listed above, Carepatron is still the best choice because you can save at least 2 hours every day with the following features. 

• Appointment scheduling

• Online Payment
• Automated invoice reminders
• Speedy invoice production
• Patient Registration

Aside from these, you are assured that Carepatron is HIPAA-compliant and has excellent customer service! 

So, if you’re still debating on which software to download, save time and effort by giving Carepatron a shot today. Sign up at Carepatron and get access to all these features and more!