9 Best Therapy EMR Software in 2024

In layman's terms, EMRs or electronic medical records are digital versions of every medical record practitioner needed to offer better patient care. These can be documents where practitioners can find their medical history, medications, checkups, blood pressure readings, doctors' notes, immunization dates, and others. 

Ever since the digitization of documents, having the right software and apps has been essential to practitioners. And while Word documents, note apps, and online cloud-based storage are good tools for creating and storing medical records, they are not always the best. Multiple EMR software are available that won't only do the functions mentioned above but go above and beyond by streamlining the processes involved. 

Convinced that you need an EMR for your medical practice? Then, we suggest you keep reading to learn more about what to look for in EMRs for therapists and a list of the 9 Best Therapy EMR Software in 2024. Hopefully, our information will help you find one that suits your needs.

What should you look for in free therapy EMRs for therapists?

Before you pore over the list of the best EMRs for therapy practitioners, here are essential features you and fellow therapists should look for in EMR software. Do remember that each software has its specialties and priorities. So, you should narrow down the features you will find helpful and check which software in the list offers those features after this section. 

Simple and easy

Your chosen software must be simple, easy, and hassle-free to use. This means it must have a UI interface you can easily navigate without needing a manual or tutorial when self-learning or asking another staff member to use it. Moreover, its features must be simple but complete enough for you not to have to compromise and make do with what the software has. 

Cloud-based

A practitioner must be able to rely on their software at all times. With cloud-based software, practitioners, especially therapists, can access, create, and save information in real-time. Furthermore, should there be any updates, they can be automatically uploaded for the software's performance improvement. 

Customizable templates

Since particular medical records start with a standardized template, practitioners should be able to access and edit customizable templates of forms, surveys, assessments, etc. It'd be a plus if the practitioner could create their templates. 

Reports and documents

A benefit practitioners have when they opt to go paperless and utilize EMR software is that they save a lot of physical space in an establishment. However, in some instances where the test results must be printed on paper, the EMR software should still be able to store those documents online by allowing practitioners to scan and add them to a patient's profile. It'd also be beneficial if EMR software could produce reports based on the information stored. 

Accessibility

Accessibility is a massive factor in ensuring transparency. So, EMR software should make it easy for a patient, the practitioner-in-charge, and fellow practitioners caring for the patient to have easy access to the platform, whether to check results or update information. To know if your software is accessible, check if it has a patient portal and can be used on both desktop and mobile devices

Scheduling

Aside from keeping medical records, EMR software that can offer a scheduling feature can also save practitioners and patients time and effort by making booking easier. This will reduce no-shows and keep everyone on schedule.  

E-prescriptions and tracking medication

There are practitioners out there who will find this feature helpful, especially if they are the type who prescribes often and need information on possible interactions between medicines in a snap. 

Secure

EMR software has to be secure because it stores valuable patient information. Double-check if the software you choose is GDPR or HIPAA-compliant and if it has its encryption system. 

Don't forget that even after you check all of the features available in the software, you must also search for its price and ratings or reviews to see if it's worth its value. 

And now that you have information on what you should be looking for in therapy EMR software, without further ado, here's a list of the 9 Best Therapy EMRs Available in 2024. 

The 9 best therapy EMRs available in 2024

Carepatron 

Carepatron emerges as a leading EMR software solution tailored specifically to therapy practices. With a core focus on refining workflows, elevating patient care, and optimizing practice management, Carepatron offers a suite of essential features designed to meet the distinctive requirements of therapy practitioners.

Carepatron best features

• Tailored documentation templates: Carepatron provides customizable templates designed specifically for therapy documentation needs, encompassing evaluations, progress notes, and treatment plans.
• Seamless practice management integration: The software seamlessly blends clinical and administrative functionalities, encompassing appointment scheduling, billing, and comprehensive reporting tools, streamlining practice operations.
• Patient engagement enhancements: Carepatron incorporates secure messaging, appointment reminders, and educational resources to empower patients throughout their therapeutic journey.
• Mobile accessibility: With mobile compatibility, therapists can access patient records, document treatment sessions, and manage appointments from any location, offering enhanced flexibility and convenience.
• Outcome tracking capabilities: Carepatron equips users with tools for monitoring patient progress and treatment efficacy over time, including outcome measurement tools and progress-tracking charts.

Carepatron limitations

• Restricted patient portal access: Remote assistance is limited to patients granted access to the patient portal.
• Limited template upload flexibility: Users are constrained to selecting from available templates, necessitating modifications, or creating new templates. Importing personal files is minimally supported.
• Steep learning curve: Novice users may encounter challenges in familiarizing themselves with the platform due to its features and customization options.

Carepatron pricing

• Free plan: Access basic features for free
• Pro plan: $12 per user/month
• Organization plan: $19 per user/month

Carepatron reviews

• Capterra: 4.5 stars based on 69 reviews
• G2: 4.6 based on 141 reviews

TherapyNotes

A web-based EHR designed specifically for mental health professionals, Therapy Notes also offers features for those looking for EMR software, such as editable templates, clinical documentation, reporting, and scheduling. 

TherapyNotes best features

• Smooth transition: Users commend TherapyNotes for its seamless transition process, ensuring minimal disruption to their workflow.
• Outstanding customer support: The telephone customer support provided by TherapyNotes is consistently praised for its excellence, offering timely assistance whenever needed.
• Regular updates and user feedback integration: TherapyNotes stands out for its frequent software updates and proactive approach to incorporating user feedback, demonstrating a commitment to continuous improvement.
• Enhances therapist efficiency: Many users credit TherapyNotes for significantly improving their efficiency and contributing to their success as therapists, endorsing its pivotal role in their practice.
• Competent software: The software itself is lauded for its competence, providing therapists with reliable tools to streamline their practice management.

TherapyNotes limitations

• Billing issues: Some users find the billing notes and claim rejection process unfriendly, potentially hindering their billing workflow.
• Flaws in the billing area: Despite feedback, users report numerous flaws in the billing area, which even experienced software developers find challenging to address.
• Telehealth functionality concerns: Users criticize TherapyNotes for the non-functional telehealth feature, expressing disappointment and deeming it irresponsible to offer a service that doesn't work.
• Missing features: Former users reminisce about a drag-and-drop feature for intake notes, expressing a desire for its return as its absence necessitates redundant data entry.

TherapyNotes pricing

• Solo: $49/month (one user)
• Group and Enterprise: $59/month (for the first clinician)

TherapyNotes reviews

• Capterra: 4.7/5 stars based on 907 reviews
• G2: 4.5/5 stars based on 94 reviews

ClinicSource

ClinicSource is a software aimed to help therapists by offering features and services like storing electronic medical records, managing medical bills, creating invoices, scheduling appointments, and more. 

ClinicSource best features

• Effective teaching and support: Users praise the teaching skills of the support staff, highlighting their patience and attentiveness to individual learning needs, which enhances the overall user experience.
• Patient portal: The patient portal feature is appreciated for its convenience, providing a seamless way for patients to engage with their healthcare providers and access necessary information.
• Billing efficiency: Users value the ease of billing facilitated by the integrated clearinghouse and the therapist dashboard, streamlining the billing process for enhanced efficiency.
• Cost-effective solution: Many users find TherapyNotes an excellent value for the money, acknowledging its effectiveness as a cost-efficient solution for their practice management needs.
• User-friendly clinic management: TherapyNotes is described as an asset to clinics, offering easy-to-use scheduling, billing, and documentation systems that are detailed and efficient, catering to the needs of therapists and staff.

ClinicSource limitations

• Customer support is not available 24/7 
• No free plan
• No free trial

ClinicSource pricing

• First user: $74.95 per month
• Additional users: $38.95 per month (for full users, unlimited visits) or $13.95 per month(for part-time users & non-providers, <25 visits per month)

ClinicSource reviews

• Capterra: 3.9/5 stars based on 65 reviews
• G2: 3.4/5 stars based on 19 reviews

WebPT

Calling themselves “the only EMR platform you'll ever need,” WebPT offers a variety of features that'll help practitioners with documentation, digital patient intake, scheduling, customizing templates specifically designed for therapists, and more. 

WebPT best features

• Effortless information management: Users appreciate the ease of uploading information, creating notes, and setting up individual patient profiles, highlighting the software's user-friendly approach to data management.
• Correcting and updating made easy: The software is lauded for its simplicity in correcting and entering information, making it convenient for users to maintain accurate and up-to-date records.
• User-friendly transition: The transition to WebPT is described as seamless and user-friendly, with great customer support assisting users with varying levels of technical skills, ensuring effective utilization of the program.
• Continuous improvement: Users note that WebPT is an excellent EMR system that continually improves, citing its simplicity and intuitive nature as critical strengths contributing to its positive user experience.
• Efficient communication with doctors: WebPT is commended for its quick faxing feature, allowing users and staff to send notes to doctors in just 5 seconds, facilitating seamless communication. Additionally, the software is praised for its excellent customer service and strong company values.

WebPT limitations

• Copay transfer issues: Users report that copays from patients sometimes do not transfer to their billing system (Kareo), indicating a limitation in integrating the two systems.
• Document destruction: A significant concern is raised regarding the inadvertent destruction of a portion of a patient's medical documents by WebPT, highlighting a potential risk to data integrity.
• Unspecified additional complaints: While expressing dissatisfaction, a user mentions having more complaints but lacks the space and time to detail them, suggesting that other issues may not be explicitly mentioned.
• Limited suitability for multispeciality groups: Users with multiple multispecialty groups mention that the software may not work as effectively for providers who are not Physical Therapists, indicating limitations in its suitability for diverse healthcare specialties.

WebPT pricing

• Standard plan: $99 and setup fee required.
• Enterprise plan: Custom pricing based on clinic needs.

WebPT reviews

• Capterra: 4.4/5 stars based on 462 reviews
• G2: 4.4/5 stars based on 155 reviews

Prompt EMR

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PromptEMR is a platform created for the physical therapy industry to address practitioners' difficulties with documentation, electronic onboarding, scheduling, patient management, analytics, and more. 

PromptEMR best features

• Responsive leadership and support: Users commend the top leadership and support staff for their responsiveness and helpfulness, providing timely assistance whenever issues arise, which enhances the overall user experience.
• Comprehensive dashboard functionality: The software provides quick access to essential information such as eligibility verification, active caseload, and unsigned documentation, offering users great functionality for efficient practice management.
• Versatile data entry options: Users appreciate the option to click through menus or free text input, with the addition of a search feature further enhancing usability and saving time during evaluations.
• Guided patient setup process: The software's process for creating patients and inputting scripts and insurance details is praised for its clarity, user-friendly layout, and streamlining administrative tasks.
• Prompt issue resolution and continuous updates: Users note that any issues encountered are promptly addressed within 24 hours, and the software undergoes frequent updates to enhance its functionality and user experience.

PromptEMR limitations

• Poor customer experience management: Users express frustration with the Customer Experience Manager's dismissive attitude and failure to respond to requests, indicating a negative experience with customer support.
• Navigation challenges post-updates: Some users find it difficult to navigate through all the changes after updates are implemented, suggesting a need for improved user guidance during transition periods.
• Limited statement customization: The software cannot customize statements, restricting the level of detail that can be included in patient communications. This may be a drawback for practices requiring more tailored information dissemination.

Prompt EMR pricing

• Contact Prompt for pricing information and custom quotes based on your practice's needs.

Prompt EMR reviews

• Capterra: 4.9/5 stars based on 16 reviews
• G2: 5/5 stars based on 23 reviews

CounSol

CounSol is a web-based software designed specifically for the benefit of mental health professionals. The EMR features they provide are creating custom forms, securing client records, offering client treatment plans, scheduling, booking online appointments, and more. 

CounSol best features

• Positive user experience: Users express gratitude for their positive experience with CounSol, highlighting the software's role in making their practice management more enjoyable and efficient.
• Responsive customer service: CounSol is praised for its excellent customer service, with responsive and helpful support staff contributing to a satisfactory user experience.
• Comprehensive practice management tools: Users appreciate the ease with which they can send appointment reminders, enter notes, manage claims, and organize their calendars, making practice management tasks effortless.
• Customization and user-friendly interface: The software's customizable features and intuitive interface are lauded for their ease of use, making it simple to train staff and adapt to individual practice needs, all at an attractive price point.
• Help menus for troubleshooting: Users find the help menus valuable resources for addressing any issues encountered, ensuring that questions are promptly answered and concerns resolved.

CounSol limitations

• Non-billable features: Certain features such as crisis management, client contact, and group sessions cannot be billed due to limitations tied to invoicing and claims, potentially impacting revenue generation for these services.
• Complexity of insurance billing setup: Users find the initial setup of insurance billing and billing software challenging to understand, posing obstacles to efficient claims processing.
• Limited reporting functionality: The software lacks robust reporting capabilities, with users expressing frustration over the limited sorting options and available information in the reports, hindering their ability to generate comprehensive insights from their data.

CounSol pricing

• Standard: $49.95/month (1 counselor). Add $35/month/counselor. 
• Standard Plus: $59.95/month (1 counselor). Add $40/month/counselor.
• Premium: $64.95/month (1 counselor). Add $45/month/counselor.
• Premium Plus: $69.95/month (1 counselor). Add $45/month/counselor.

CounSol reviews

• Capterra: 4.8/5 stars based on 848 reviews
• G2: 4.4/5 stars based on 4 reviews

SimplePractice

Mental health practitioners, specifically therapists, can benefit from SimplePractice's EMR features like documentation, scheduling, client intake, filing insurance claims, etc. 

SimplePractice best features

• Patients can make online appointment requests
• Has a client portal
• Has an extensive template library 
• Has a client port providing clients with 24/7 access to their documents
• HIPAA-compliant

SimplePractice limitations

• No free plan
• Price can be expensive for the group plan
• Users have expressed concerns with document management, attachment, and revision

SimplePractice pricing

• Starter: Start with the fundamentals for your private practice. Starting at $29/month.
• Essential: Simplify your practice by including all of the necessary components. Pricing begins at $69 per month.
• Plus: Extend your practice by utilizing all available features. Starts at $99 per month.

SimplePractice reviews

• Capterra: 4.6/5 stars based on 2644 reviews
• G2: 4.1/5 stars based on 117 reviews

DrChrono

DrChrono is an EHR platform designed for a variety of medical professionals. Aside from managing patients and their medical records, practitioners can customize clinical notes, schedule appointments, create chart reports, and more. 

DrChrono best features

• Outstanding user satisfaction: Users consistently praise the therapy software's overall performance and functionality, indicating high satisfaction levels.
• Comprehensive API integration: The software's API seamlessly integrates with various third-party applications, expanding its capabilities beyond its core features. Its user-friendly interface, specially designed for iPads, suits tech-savvy therapy practices.
• Exceptional support services: The software's customer support receives accolades as one of its most vital attributes. The provider is recognized for its responsiveness to user feedback, leading to continuous improvements in client experience.
• Efficient patient visits: The software enables practices to streamline patient visits by facilitating pre-visit paperwork, ultimately saving time and enhancing overall efficiency.
• Innovative mobile application: The software's mobile application for iOS devices, particularly for charting and prescribing medication, is groundbreaking and efficient. It offers users a time-saving solution and remains among the most robust options.

DrChrono limitations

• Inadequate customer service: Some users report negative experiences with customer service, citing challenges in contacting support staff or addressing their concerns effectively.
• Persistent challenges: Users note that ongoing issues with the software have persisted over time without resolution, leading to frustration and diminishing confidence in the product.
• Subpar onboarding process: The onboarding process is criticized for its inefficiency, with users reporting instances of unprofessional staff, unauthorized billing, security breaches, and a lack of available customer support.
• Limited features for medical directors: Medical directors encounter difficulties in conducting necessary data searches, completing tasks, and navigating the financial interface. The absence of adequate support channels exacerbates frustration for users experiencing technical issues.

DrChrono EHR pricing

• Prometheus Plan: $199 per provider/month for EHR & Practice Management (needs request for pricing)
• Hippocrates Plan: $279 per provider/month for Advanced EHR & Practice Management (needs request for pricing)
• Apollo Plus Plan: $499 per provider/month for EHR, Practice Management, & Medical Billing Software(needs request for pricing)

DrChrono EHR reviews

• Capterra: 4.0/5 stars based on 477 reviews
• G2: 3.6/5 stars based on 38 reviews

InsightEMR

A web-based EMR designed for outpatient rehabilitation practices and practitioners, InsightEMR offers features like scheduling, reporting, clinical documentation, and more that will benefit physical therapy clinics. 

InsightEMR best features

• Can schedule
• Can automate MIP reporting
• Can manage active patient cases in one view
• Has “smart copy” forward
• HIPAA-compliant

InsightEMR limitations

• No mobile apps 
• Users express steep learning curves
• Users express concerns about the speed and smoothness of the software 

InsightEMR pricing

• Starts at $50/month

InsightEMR reviews

• Capterra: 4.4/5 stars based on 126 reviews
• G2: No reviews available

Carepatron Therapy EMR helps save you 1 day in admin every week

It can be confusing to decide which therapy EMRs you should try out first, especially since most if not all, offer the same features. To help with your analysis paralysis, we recommend choosing Carepatron as the first software you should try!

Aside from having a free plan, Carepatron has more than a handful of features mentioned in the “What Should You Look for in Free Therapy EMRs for Therapists?” section and more. Upon sign-up, you'll get immediate access to EMR and EHR features like:

• Downloadable, editable, and printable templates
• Automated scheduling and reminders
• Patient portal
• Clinical Notes creator
• Secure storage 
• Payment set-up

Did we also mention that we're GDPR and HIPAA-compliant? 

So, what are you waiting for? Sign up on Carepatron and get access to these and more today!