5 Best TheraNest Alternatives, Features, and Pricing (2024)

Are you using TheraNest and looking for a more reliable alternative? You're not alone. Many practitioners have reported dissatisfaction with TheraNest's billing portal and customer service. We understand these challenges and have crafted this article to help you explore top practice management alternatives that could better meet your needs.

While TheraNest offers tools for note management, billing, and scheduling, it falls short in several critical areas. Let's dive into these issues and explore better options for your practice.

TheraNest issues and pricing 

TheraNest offers the ability to schedule recurring appointments; however, users have reported significant issues regarding specific start times and the customization of appointment lengths or the number of follow-up sessions required. Additionally, there are problems with managing and editing existing appointments, which can further complicate scheduling. These scheduling limitations can hinder efficient practice management.

Additionally, TheraNest has notable problems with its billing and customer support service. Practitioners often face long waits for responses from the support team, which can severely impact their practice’s daily functionality. This lack of timely assistance is particularly problematic when dealing with urgent issues and necessary bug fixes.

Month-to-month plans

TheraNest's pricing plans are structured based on the practitioner's number of clients. Here are the details for month-to-month subscriptions:

• Up to 30 Clients: $39 / month
• Up to 40 Clients: $50 / month
• Up to 50 Clients: $60 / month
• Up to 80 Clients: $91 / month
• 80+ Clients: Contact sales at 205-537-9167 or sales@theranest.com

Annual plans

For those looking to save with an annual subscription, TheraNest offers one month free when you choose this option. Here are the pricing details for yearly plans:

• Up to 30 clients: $429 / year
• Up to 40 clients: $550 / year
• Up to 50 clients: $660 / year
• Up to 80 clients: $1001 / year
• 80+ clients: Contact sales at 205-537-9167 or sales@theranest.com

Additional features and costs, including secure client portal

TheraNest includes various features in its base price, but many additional capabilities come with extra costs. This can add up quickly, especially as your practice grows. Here are some of the additional fees:

• Client portal: 1 license included, $6/month per therapist for additional licenses, consists of a secure client portal for intake and other virtual needs
• e-Prescribe: $65/month per clinician
• SMS text and phone appointment reminders: $0.10 per text or call
• Eligibility checks: $0.25 per check
• Individual telehealth: $12/month per therapist
• Group telehealth: $25/month per therapist
• Wiley treatment planner & progress notes: $25/month per therapist
• Electronic claims filing: $0.17 - $0.23 per claim

Considering these additional charges and the potential for unexpected costs as your caseload increases, it’s understandable why practitioners might seek alternative solutions.

Top TheraNest alternatives for 2024

1. Carepatron

Carepatron stands out as a top alternative to TheraNest. Designed by healthcare professionals to cater to practitioners’ practical needs, it is accessible on any device, including Android and iOS. As a therapy notes software, Carepatron allows practitioners to access client information securely. Carepatron excels at scheduling appointments, managing health records, and automating billing and payments efficiently.

Pros

• HIPAA compliant: Ensures compliance with privacy regulations, safeguards practitioner and client information, and guarantees secure and confidential patient portals.
• Free telehealth app: The free app helps you facilitate online meetings with clients and colleagues, offering high-quality video calling for seamless remote consultations.
• Workflow scheduling manager: Goes beyond basic appointment scheduling, providing an end-to-end tool that automates and streamlines tasks.

Cons

• Limited features in the free version compared to paid plans.
• Requires internet access for full functionality.
• May have a learning curve for new users.

Pricing

Carepatron offers straightforward pricing with a free option and two annual plans:

• Starter (free): Includes 1GB storage, calendar sync, unlimited staff, mobile app, SMS reminders, and live support.
• Professional ($12/month per staff user): This plan adds unlimited storage, group video chat, and a 99.99% guaranteed uptime SLA.
• Organization ($19/month per staff user): Includes everything in Professional plus advanced permissions, free client data import support, and a dedicated success manager for top-notch customer support.

Ratings

• Capterra: 4.6/5 stars (based on 248 reviews)
• G2: 4.5/5 stars (based on 259 reviews)

2. SimplePractice

SimplePractice is another excellent alternative to TheraNest, tailored specifically for behavioral health clinicians. It offers robust features such as note templates, EMR, insurance claim filing capabilities, and online billing and booking, making it a comprehensive practice management solution. Additionally, SimplePractice allows practitioners to manage client files and complete initial assessments, enhancing the overall user experience.

Pros

• HIPAA compliant: Ensures the privacy and security of patient data, maintaining confidentiality and compliance with regulations.
• Telehealth services: These include both individual and group telehealth options, enhancing remote consultation capabilities.
• Customizable documentation: Offers customizable progress notes and clinical documentation, allowing for personalized and thorough patient records.

Cons

• The patient portal and mobile app can be confusing to navigate.
• Lack of phone support can be frustrating for users needing immediate assistance.
• Billing software has limited customization options.

Pricing

SimplePractice offers a range of pricing plans to accommodate different practice sizes and needs. Here’s a breakdown:

• Starter ($29/month): Basic practice management tools with an option to add telehealth for $15/month.
• Essential ($69/month): Includes insurance claim filing (starting at $0.25/claim), with 10 claims included per month, and telehealth.
• Plus ($99/month): All features available, including insurance claim filing with 35 claims included per month and telehealth.
• Group practice ($99 for the first clinician + $59 for each additional clinician): Customizable plan for adding clinicians, practice managers, billers, and more.

Ratings

• Capterra: 4.6/5 stars (based on 2,655 reviews)
• G2: 4.1/5 stars (based on 118 reviews)

3. TherapyNotes

TherapyNotes is a robust practice management solution for behavioral health and medical practices. It offers features such as client/patient portals, appointment scheduling, clinical documentation, and telehealth capabilities. Additionally, it provides secure access to records, enhancing the efficiency and flexibility of telemedicine practices. TherapyNotes also allows practitioners to manage progress notes, ensuring comprehensive and organized clinical documentation.

Pros

• Client/patient portal: Facilitates secure communication, appointment scheduling, and access to treatment plans.
• Appointment scheduling: Offers an intuitive calendar and reminder system to manage appointments effectively.
• Clinical documentation: Customizable progress notes and treatment plans enable thorough and personalized patient records.

Cons

• The user interface can be less intuitive, requiring multiple clicks for simple actions.
• No autosave feature, increasing the risk of losing valuable work.
• Payment processing can be costly and confusing.

Pricing

TherapyNotes offers straightforward pricing to accommodate various practice sizes:

• Solo ($49/month): Designed for single users, providing essential features for individual practitioners.
• Group ($59/month for the first clinician, +$30/month per additional clinician): This plan is suitable for practices with multiple clinicians and includes unlimited nonclinical staff.
• Enterprise (30+ users) ($59/month for the first clinician, +$30/month per additional clinician): Tailored for large practices, including a designated account manager.

Ratings

• Capterra: 4.7/5 stars (based on 916 reviews)
• G2: 4.5/5 stars (based on 94 reviews)

4. CounSol.com

CounSol is an online practice management system designed for counselors and therapists. It aims to streamline online and offline client management, offering secure chat and video sessions, standard progress and therapy notes, billing and invoicing, and storage for treatment plans. CounSol has also addressed archived location bug fixes to improve user experience.

Pros

• Secure chat and video sessions: Facilitates confidential communication with clients.
• Progress notes: Offers standard templates for documenting client interactions.
• Billing and invoicing: Manages financial transactions and client billing efficiently.

Cons

• Limited features for more advanced practice needs.
• No integration for sending attachments via the integrated messaging/email capability.
• The billing page can be overwhelming and confusing.

Pricing

CounSol offers several pricing plans, currently available at a limited-time offer:

• Premium plus ($69.95/month, +$45/month per additional counselor): Includes insurance acceptance and online video and chat sessions.
• Premium ($64.95/month, +$45/month per additional counselor): This plan includes online video and chat sessions but does not accept insurance.
• Standard plus ($59.95/month, +$40/month per additional counselor): Best for private practices that accept insurance.
• Standard ($49.95/month, +$35/month per additional counselor): Best for practices that do not accept insurance.

Ratings

• Capterra: 4.7/5 stars (based on 856 reviews)
• G2: 4.4/5 stars (based on 4 reviews)

5. Power Diary

Power Diary is a versatile practice management software designed for various healthcare practitioners. It integrates essential tools such as appointment scheduling, appointment reminders, telehealth features, invoicing and billing assistance, and health records management. Additionally, Power Diary offers client access control to manage client information securely. These functionalities aim to enhance the productivity and organization of health practices, saving valuable time.

Pros

• Appointment scheduling: Streamlines the scheduling process to manage client appointments effectively.
• Appointment reminders: Reduces no-shows with automated reminders sent to clients.
• Telehealth features: Facilitates remote consultations through secure video conferencing.

Cons

• The user interface is not overly intuitive, which can make navigation tricky.
• Limited 14-day free trial may not be enough to acquaint users with the system fully.
• Pricing can become high as the number of practitioners increases.

Pricing

Power Diary offers flexible pricing plans with a free 14-day trial and pay-as-you-go options:

• Just me: $5/week for 1 practitioner.
• Light: $8/week for 2-3 practitioners.
• Growth: $13/week for 4-9 practitioners.
• Medium: $21/week for 10-20 practitioners.
• Plus: $30/week with customizable options for more than 100 practitioners. Enterprise, government, university, and charity plans are available upon request.

Ratings

• Capterra: 4.6/5 stars (based on 188 reviews)
• G2: 4.7/5 stars (based on 180 reviews)

Work from your couch with better practice management software

We've highlighted the best healthcare tools for solo practitioners, mental health practice teams, educational and teaching centers, and large healthcare companies, showing great alternatives to TheraNest.

These software solutions provide remote access from any device, including iPhone and Android, alongside essential features like online EHR, scheduling, and billing that are crucial for effective practice management. Cloud-based tools to securely access client information from anywhere are also a plus.

These tools enable seamless collaboration with top healthcare practitioners globally without needing installation, onboarding expenses, or hardware support. They automate many operational and administrative tasks, allowing you to focus on what's truly important. A comprehensive practice management system brings client records, scheduling, appointment details, online booking, complete progress notes, and payments to your fingertips, ensuring you stay on top of everything.

Don't delay! Join Carepatron and build a successful practice right from your couch.